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What Our Clients Have to Say

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Frances Capriglione



Frances Capriglione



Frances Capriglione



Frances Capriglione


5 stars


Frances Capriglione

Internet Review

Frances was great to work with! We needed someone who would be able to be flexible with our schedules while also being consistent with communication, and Frances was all that and more! She was professional and personal which made the house hunting and offer process a breeze in this crazy market! It was a pleasure to have Frances walk alongside us on our home-buying journey!

Austin Pacheco


5 stars


Frances Capriglione

She was always available when we had questions...

Francis was amazing to work with. She was always available when we had questions and was very quick to schedule our house tours. She made the house search process very easy for us as her clients.

Ethan Hoffmann



Frances Capriglione

As first time home buyers

As first time home buyers, we were nervous, excited, and had so much to learn. Luckily, we had Frances to help us every step of the way. She is extremely knowledgeable, responsive, supportive, and guided us through a tough market! We’re so thankful to have been able to work with her, and would recommend her to anyone!

Victoria D



Frances Capriglione

Frances was patient with me

Frances was patient with me and her connections/relationships with others allow me to achieve my goal. Frances did not leave a stone unturned. Frances was/is extremely helpful

Gina Petit



Frances Capriglione

Frances was terrific

Frances was terrific in supporting and leading us through the home buying process. In a very hot and competitive market she advised us on the bidding process and how to use speed, aggressiveness and the nuances of what sellers may be looking for to help us get the home we wanted. The result was that we got the home for us in a very difficult market. She was always available and very quick to respond. I would highly recommend her to others buying and selling real estate

Don & Maureen Miller



Frances Capriglione

Have you ever gone through something like buying a home

Have you ever gone through something like buying a home & thought, "I wish I had a friend who was a realtor that could help me with all of this"? Well, we didn't know Frances when we met her, but she became "that" friend. She was every bit the realtor we hoped for & more. She was very patient with us, very responsive, always available to answer questions. I can't say enough positive things about our experience working with her to find a home. We never felt at any time during the process that we weren't valued & important. Given the market conditions & search criteria, she made it tremendously easy to find a home. We hadn't made a home purchase in over 14 years & this was only our 2nd time buying. we were pretty nervous & felt pretty overwhelmed during the whole process since we started looking a week before COVID shut everything down. If you are looking for a home, you'll want Frances & Team Hensley on your side.


Frances Capriglione

Selling your home? We have two words for you … Frances Capriglione!

Selling your home? We have two words for you … Frances Capriglione! From the very start, she worked diligently to ensure our home was set up to sell. Pre-listing we met to discuss today’s market and her plan to sell our home. We went from marketing our home for one week of coming soon to a live listing that gave us a great contract within 48 hours of going live! Frances is a positive competitor. It’s her positivity that kept us moving forward and not delaying the process. She knows where to go to get resolution to requests in a timely manner. Her communication is outstanding. From the very beginning, Frances kept us up-to-date with all the details. We never had to ask her about anything because she kept us in the loop. Nothing was too small for her to do. Frances definitely does not have a mentality of “not in my job description.” She cleaned. She hauled trash. She made repairs herself.
We are more than grateful for her hard work and due diligence! Her name comes up more often than not when talking to friends. We succeeded because she wants her clients to succeed. Our success is her success. Give her a call … 804-731-1313 or email … frances@lizmoore.com! You won’t be disappointed.

Art Myers and Edie Devli


5 stars


Frances Capriglione

She is very sweet, extremely knowledgeable and was there for us every step of the way and beyond.

Thank God we stumbled into an open house one day in FoxCreek, Moseley, VA, where we met a wonderful woman named Frances. Speaking with her was like speaking to a friend you knew for many years. Right away my family and I knew we wanted Frances to be the person to help find us our new house. She is very sweet, extremely knowledgeable and was there for us every step of the way and beyond. For this first time home buyer, she made buying a new house a stress free experience. I loved how Frances was always in constant communication with us, how she answered all our questions and always offered such great advise. We trusted her completely. I will recommend Frances to anyone I know who is interested in buying a new house because that’s just how great of an experience we had and it’s all because of her.

Lori Siano



Frances Capriglione

Mrs. Frances was very professional and patient with me

Mrs. Frances was very professional and patient with me. I knew I wanted something new and got that. It’s been a great journey so far. I close May I can’t wait. If you want someone professional and expert in her field contact her

Talonda Brown



Frances Capriglione

Our home buying process was quite the rollercoaster ride

Our home buying process was quite the rollercoaster ride to say the least. However Frances was very calm and understanding through the whole process with us. She made the home buying process easier even with all the obstacles we had to face.

Gina



Frances Capriglione

We just closed on our first home thanks to Frances

We just closed on our first home thanks to Frances. She was great through the whole process answering any and all questions I had. Even after our first house fell through she kept pushing and found us our forever home. If you need a realtor Frances Capriglione is your woman!!

Adrienne Laurie



Frances Capriglione

Frances did everything we needed and beyond!

Frances was outstanding. She did everything we needed and beyond!

Roger & Velda Gregory


5 stars


Frances Capriglione

She was relentless in helping us find the perfect home.

Francis Capriglione is one of the best realtors I’ve known. She was relentless in helping us find the perfect home. She goes over and beyond to ensure your satisfaction. I’m sure I worked her nerves, but she continued to assist us with a smile. I highly recommend Francis and Liz Moore to anyone who is looking for dedicated professional service.

Roger & Velda Gregory


5 stars


Frances Capriglione

I can't imagine going through it without Frances!

Frances made the difference!

I just completed the selling and buying process and I can't imagine going through it without Frances! She made all the difference! She made a daunting process flow with ease. She kept track of everything and was there for me every time I needed her. No detail was too small for her! I needed her guidance to tell me when something was a normal part of the process - even when I wanted to freak out! She kept me calm every step of the way. She was so patient with me, and when late in the process of home searching, I realized I wanted something different; she made the quick pivot to send me other listings and that made all the difference in my outcome. Frances was my angel - the angel I needed at every turn! I am so grateful and blessed to have had Frances as my agent! I would recommend Frances to anyone who wants to buy or sell a property.

Carol Young



Frances Capriglione

Frances is the BEST realtor

Frances is the BEST realtor we've ever worked with and this is our third home. Will recommend her to everyone we know. So knowledgeable and helpful. She was so responsive and genuinely caring. LOVE HER!

Amanda Mattingly



Frances Capriglione

Frances made our house selling experience a breeze!

Frances made our house selling experience a breeze! She and her team are so good at what they do, we had our house sold in a day!! They took beautiful pictures and negotiated a great price. I would recommend Frances and Team Hensley to anyone looking to buy or sell

DeGiorgio



Frances Capriglione

Frances is very good to work with!

She kept me well informed and advised me of options, which I appreciate.

Marguerite Nealon



Frances Capriglione

Everything Frances did was always positive

She found us a place to live in a market that is impossible. Frances was always available when we needed her. Everything she did was always positive.


Frances Capriglione

Not sure where to start

Not sure where to start accept that if you want a highly responsible, professional and capable realtor than I suggest you hire Frances. I'll give you our story....Frances was referred to us by our listing agent. Frances helped us negotiate a contract on a house we loved and did a fantastic job in that negotiation, including continuous communication with us throughout. About 2 days before closing, as we were moving out of the house we were selling, we found out that their were "issues with the title" but according to the seller agent it would still close. On the morning of closing we found out that the seller was only the executor and no one had paid for the mortgage for a year, therefore, $30k in the hole. They released us from the contract and we were now homeless with 2 kids, 2 dogs, and a cat. In comes Francis to save the day. We quickly found another home we loved and negotiated on that home THAT same night, Friday night. Frances also secured us money from her Agency to help us with storing our goods. Since we were homeless and the new sellers had already vacated the house, we wanted to move fast on closing and also take early possession. Frances was able to schedule an inspection in 2 days and get the financial process moving, with an anticipated closing in 2.5 weeks. She also negotiated an early possession with the sellers and we moved in 5 days after our original closing fell through. It was simply amazing seeing her work and move mountains for us. Our situation could have been a real disaster and strain on my family, but Frances took on that burden herself and came through in a BIG way. I will forever be grateful for her and Team Hensley

David Crisafi



Frances Capriglione

My husband and I are first time home buyers

My husband and I are first time home buyers; the home buying process was uncharted territory for us and we weren't sure how challenging it would be. Before we got started, Frances met with us for several hours, providing us with knowledge and guidance, and answering all of our questions. We felt fully prepared to move forward. Working with Frances was wonderful! She always responded promptly and made time for us (phone calls, emails, looking at houses, etc.). She understood how important it was for us to find the perfect home for our growing family. She advocated for us until the very end! We are so happy we got to work with Frances; anyone is lucky to have her in their corner!

Trevor & Mary Harvey


5 stars


Frances Capriglione

We knew we were in good hands from the first moment we met Frances...

Frances Capriglione is a 5 Star Realtor! She is truly exceptional, has unsurpassed knowledge of the market, and is extremely responsive and proactive throughout your home buying experience, all while at the same time feeling like a new friend! We knew we were in good hands from the first moment we met Frances and are so thankful that we did!

Shopping for a new home can be a daunting experience all by itself and on top of that we were relocating from out of state, making our transition more difficult. We truly appreciated her input at every turn and relied heavily on her advice and recommendations, which removed all of the stress of starting over someplace new.

Frances stayed in contact with us until we were ready to buy. We missed the prime buying season and thought we would have to wait months until the Spring to find our new home. Thanks to Frances, she found us the perfect home within 3 days, before it even hit the market! None of this would have been possible without her. She literally found us the home and made everyone very happy!

Frances worked with us to make our dream home a reality and she will for you too! Whether buying or selling, we very confidently, without reservation, wholeheartedly recommend Frances Capriglione for all of your real estate needs!

Lisa Mongelli



Frances Capriglione

I will always call Frances for my real estate needs.

Frances was such a pleasure to work with when we bought our townhouse last year we never considered an alternative listing agent when we decided to sell. Frances was an excellent communicator, always available to answer questions and ready to help in multiple ways. She is a very strong negotiator. I will always call Frances for my real estate needs.

Shelley Richardson


5 stars


Frances Capriglione

Frances was great to work with and I knew that I was in good hands from the start.

A friend actually recommended Frances to me when I first expressed interest in buying a house because of her knowledge of the homebuying process and her ability to explain each step of the way. And while this wasn't the first house that I've purchased in my life, this was the first time that I had to purchase a house on my own.

Frances asked me to come in on day one so that she could meet me in person, go over the house specs that I was looking for in my price range, and to provide information that I needed to know to start the process. She set me up with my own portal to help make the house hunting easier for both of us.

As we started to tour the houses that I had chosen, Frances provided honest feedback on the properties and my opinions of them, which ultimately guided me to the house that I ended up choosing.

Frances walked me through the rest of the process, ensuring that I hit necessary timelines and was ready to go at closing.

I closed on this house in short period of time because she worked diligently. There were several evenings where she had sent me messages to keep me in the loop about what she and the seller were negotiating. Frances was great to work with and I knew that I was in good hands from the start. And since a friend recommended Frances to me, I will recommend her to others who are looking to purchase a new home as well.

Thank you Frances!

David C.



Frances Capriglione

Frances was outstanding!

She was available any time of day to jump on scheduling viewings as soon as we saw something come up (a huge advantage in this
market!). We were able to get offers in sometimes as early as the same day the home hit market. Without her quick responses and
industry knowledge, we never would have gotten our beautiful home!

Kristina Rogers



Frances Capriglione

If you're looking for a great and professional realtor

If you’re looking for a great and professional realtor, Frances is the one! She know what she’s doing. Took notes at every meeting and returned our calls immediately when we called her and reminded us of appointments. She is very friendly and thoughtful. We consider her as our realtor and friend!

Grace Amato



Frances Capriglione

First time home buyer.

First time home buyer. She helped us through every step and was there responding and at all hours when the inevitable anxiety kicked in. She made this incredibly stressful process feel easy and gentle

Alyson Young


5 stars


Frances Capriglione

I can’t recommend Francis Capriglione enough!

I recently had the unfortunate task of helping my 88-year-old mother transition into assisted living. This was a very emotional and difficult decision to make as it then became my responsibility to prepare and sell her house. I contacted Francis Capriglione to represent me as our realtor and it was the best call I’ve ever made!
From day one, Francis was amazing! She reassured me that she would handle everything and she did. In less than 4 days, Francis had mom’s house cleaned, staged, scheduled an open house and we received an over asking price offer/contract the following day! She negotiated with the buyer’s agent, we agreed on a price, and the house closed in just 14 days at 10k over asking price. Just amazing!
Francis kept me updated on a daily basis. Whether it was the status of closing time and dates, inspections, negotiating through the buyers wants and needs, advice on the staging of the house, recommendations on what items to repair, or just calling with words of encouragement, Frances was a true blessing.
If you’re buying or selling a house, I can’t recommend Francis Capriglione enough!
Call her today! It will be one of the best decisions you will make.
Scott Moore

Scott Moore



Frances Capriglione

I have worked in the Mortgage/Housing industry for almost 10 years

I have worked in the Mortgage/Housing industry for almost 10 years. When it was time for me to become a first time homebuyer, Frances Capriglione and her group, Team Hensley, came highly recommended. Now that the process is wrapping up, Frances did not disappoint. She was on top of every detail, request, deadline and document. She answered all messages immediately. She guided me through every step of the process with ease. Frances helped my family and myself balance our wants and financial goals. A very important aspect. What I found extremely helpful was her willingness to take the extra time and educate me while keeping the momentum up and moving forward in the fast paced world of Real Estate. We are now well on our way to being in our forever home and could not be more trilled. I appreciate all she has done for us and would recommend her and her team to anyone at anytime. Thank you Frances!

Tia Witiak



Frances Capriglione

Frances is a buyer’s dream come true!

Frances is a buyer’s dream come true! From the very beginning of the process we knew that we were in good hands. Frances took the time to get to know our needs and wants and was able to find houses that fit our family’s space requirements, style and budget. Her knowledge and expertise were invaluable from searching for potential homes, negotiating the terms of the purchase agreement, providing guidance and answering questions throughout the entire process. Frances is incredibly responsive and was delightful to work with. Her customer service is impeccable, and she made our home buying experience seamless.

Amy Pozza



Frances Capriglione

Frances with Team Hensley has been amazing

Frances with Team Hensley has been amazing. The market isn't very buyer friendly at the moment and in order to get the home you want you will need an experienced realtor who is not only responsive but can think outside the box. Because her willingness to work around the clock I was able to find and successfully win the bid of an amazing home! I'm so grateful for her and her patience

Karone Cleveland & Jerrel Best



Frances Capriglione

Frances was very helpful and knowledgeable about every step of the process

Frances was very helpful and knowledgeable about every step of the process. She really made us feel cared for and kept us up to date on every thing we had to know. We were first time home buyers and were pretty "green" when it came to our education on shopping and purchasing a home. She set us up with a really great Loan Officer and they both took care of us. 10/10 would recommend to anyone who doesn't already have an agent. She will always make you feel like a priority and is always willing to answer any questions. No matter how silly you may think a question is she always answers with out making you feel bad about it. She always had a positive attitude even when things got a little rocky with the seller. What more can I say, except that she is an all around great Lady

Josh Feruson & Jessie Reynolds


5 stars


Frances Capriglione

At every turn she was there guiding all parties to a successful outcome.

Frances Capriglione is an excellent real estate agent! She went above and beyond in her duties as a realtor. Our move from New York was seamless thanks to her. Frances knew what we needed which in our case was pretty complicated, we had very particular needs. On her own initiative and being so creative she found us the perfect house. The process of acquiring it went so smooth because of her professionalism. At every turn she was there guiding all parties to a successful outcome. We couldn't be more pleased with her performance. This is a total thumbs up!

Lawrence Mongelli



Frances Capriglione

Frances was a great help in finding the right home

Frances was a great help in finding the right home, she walked us through the home buying process. It was our first time buying a home and she made it very easy for us. My spouse and I would recommend Frances for anyone looking to buy a home, her knowledge and skills are top notch. It was a good experience.

5 stars


Frances Capriglione

Not only is she my realtor but a great friend earned.

Frances Capriglione is fantastic. She has helped me buy our first home and recently helped me through the process of selling my grandmother's home. She is always available when I need her and made these processes so much easier. Not only is she my realtor but a great friend earned.

Adrienne Laurie



Frances Capriglione

Frances is the best!

Frances is the best! I'm so glad I found her!

Maurice Baker


5 stars


Frances Capriglione

Without her quick responses and industry knowledge, we never would have gotten our beautiful home!

If you have the opportunity, use Frances Capriglione with Liz Moore!

She was available any time of day to jump on scheduling viewings as soon as we saw something come up (a huge advantage in this market!). We were able to get offers in sometimes as early as the same day the home hit market. Without her quick responses and industry knowledge, we never would have gotten our beautiful home!

Kristina Rogers


5 stars


Frances Capriglione

She is professional, knowledgeable, trustworthy and so amazing!!!

Mrs.Frances worked everyday until we found our first home exactly what we were looking for. Throughout the process she communicated and was always available to answer our questions. My husband and I are forever thankful for her as we couldn't have asked for a better realtor. We would absolutely recommend Mrs. Frances Capriglione to anyone. She is professional, knowledgeable, trustworthy and so amazing!!!

Purna and Lila Bishwokarma


5 stars


Frances Capriglione

As a first time seller, she made the transition run smooth.

Frances Capriglione hands down best agent in Virginia. As a first time seller, she made the transition run smooth.

Melvin





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