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Liz Moore & Associates is a boutique real estate agency renowned for having the region's top agents, with extensive market knowledge and local expertise.

Looking for the best real estate agent?

Check out our more than 28 positive client reviews!
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Liz Moore & Associates is a boutique real estate agency renowned for having the region's top agents, with extensive market knowledge and local expertise.

Looking for the best real estate agent?

Check out our more than 28 positive client reviews!

Sure, you'll have no problem selling your home. But make sure you have an agent who isn't going to leave your money on the table, will get your top dollar, will minimize surprises, negotiate, and handle the process for you. The agent matters!

  • Liz Moore & Associates is highly responsive to market shifts and opportunities.
  • We have a very loyal following and will help more than 2,000 clients this year!
  • Our goal is to be the best real estate agency in the markets we serve including Williamsburg, Newport News, Richmond, Kingsmill, and Kilmarnock.

Looking for a Top Agent?

We can help! At Liz Moore & Associates, our agents are selected very carefully for their track records of success, unwavering commitment to customer service, and willingness to stay on the leading edge of the industry by investing in ongoing professional development.

Tell us a little bit about your situation and we'll have an agent, who is just right for you, get it touch with you shortly.

What Our Clients Have to Say

Results: 1 to 28 of 28

Show Reviews for:

Shelby Ward



Shelby Ward

Shelby was so patient with us!

Shelby was so patient with us during what ended up being a very long search for our first home. She was not pushy and wanted to be
sure we were comfortable with all aspects of the purchase.

Laura Ruxton



Shelby Ward

Shelby is so clear & communicative!

Shelby is so clear and communicative. I always felt like we had her in our corner, and that she’d be up front with us. We trusted her to
protect our interests.

Megan Hinkle



Shelby Ward

Shelby did a great job of communicating and managing our stress levels!

Shelby did a great job at communicating and managing our stress levels. I never felt like I was bothering her with questions.

Kaylynn Jackson
Monument Avenue Park, Richmond



Shelby Ward

Shelby was amazing!

Shelby was amazing! As a first time home buyer I had no idea what to expect. Shelby held my hand through the process and was always there to guide me in the right direction. Shelby helped me stay focused on what I really wanted and as she got to know me better she helped me prioritize the things I wanted and never let me settle. She always matched my energy at the right times while also controlling expectations. I truly felt like I was touring houses and chatting with a friend every time we spoke.

Josh Kyer



Shelby Ward

It has been a pleasure working with Shelby

It has been a pleasure working with Shelby. She went above and beyond to help me declutter and stage my home. Even helping by carrying items to goodwill and to storage. Highly recommend her

Barbara Laird



Shelby Ward

Shelby is seriously a life saver

Shelby is seriously a life saver. She is god sent. Shelby was so good at reassuring me when I would freak out. Buying a home is a huge deal and she made everything very stress free. She is very knowledgeable and put all worries at ease.

Alexandra Albertine



Shelby Ward

Shelby is genuinely wonderful

Shelby is genuinely wonderful. One thing in particular that struck me was how adaptable she was. We were looking in a fairly wide
area because we needed something specific and difficult to find. She drove all over the place meeting us at all sorts of properties,
helping us weigh the pros and cons of each, and always keeping our best interest in mind. Also, we are moving from a place where
home prices are much lower than the Richmond area. I remember telling Shelby at our first showings that it would be really hard to
pay more money and feel like we were getting less for that money, but that I knew the reality of the market meant that might be the
case. In the end we have a property that not only checks all our "needs" boxes but is BETTER than we expected to find. Shelby
consistently encouraged us not to settle for something that wasn't worth the price or would entail too much work at the outset to be
worthwhile. I really appreciated how she understands the realities of the market while remaining committed to finding you what you need.

Rebecca Troy



Shelby Ward

Not only did Shelby set us up on the MLS search

Not only did Shelby set us up on the MLS search for our area, she continually sent us updates that were slightly out of the desired area but would meet our needs. This was appreciated because moving states, we did not know all the area well.

Ethan Troy



Shelby Ward

Shelby is an outstanding agent!

Shelby is an outstanding agent! Being a first time home buyer is daunting enough in itself but add on top of that stress of buying during a crazy covid market. Shelby helped us through the entire process by being transparent with us, being quick on her feet, and always building us back after a loss. She answered all of our questions, educated us on everything we needed to know, and made us feel like a top priority no matter what. Thank you for everything Shelby!

Catie Kelly



Shelby Ward

Shelby was amazing!

Shelby was amazing! Would recommend her to anyone! Held our hand through the whole process, she was available any day anytime we needed her

Megan Smith



Shelby Ward

She knew what she was doing

She knew what she was doing and we just followed her advise. Shelby bent over backwards for us!

Brittany Ellis



Shelby Ward

Shelby was great

Shelby was great. She walked us though every step of the process. She was reassuring.

Erin Macmillan



Shelby Ward

Shelby was a wonderful resource and guide

Shelby was a wonderful resource and guide through this process. I really trusted her professional expertise. She was amazing.

Kelli Martines



Shelby Ward

Shelby was amazing every step of the way!

Shelby was amazing every step of the way! She kept us calm when we were stressing out.

Jessica Briggs



Shelby Ward

Shelby did an outstanding job

Shelby did an outstanding job and was always prepared. Her communication skills are outstanding: immediate responses and call backs. Professional and personable.

Clarisse Bushman



Shelby Ward

Shelby has a tremendous instinct for what her clients are looking for.

Shelby has a tremendous instinct for what her clients are looking for. It is abundantly clear that once she has that concept in her mind, she is relentless in ensuing any house looked at, or considered, fits the original framework. She will not hesitate to forgo a quick sale to ensure the right one.

Alex Hendee



Shelby Ward

Shelby took the time

Shelby took the time to explain to me the home buying process. She also created a flowsheet that allowed me to fully understand the home buying process step by step, it was so helpful.

Kimisha Brown



Shelby Ward

Shelby was very patient with us

I would recommend Shelby to anyone who is looking to buy or sell in a heartbeat! This was our first home and having Shelby + Courtney Efird working with us through the process made an AMAZING team! Shelby was very patient with us and was willing to work with our schedule! I trusted that she was looking out for OUR best interest!

Abby Barron



Shelby Ward

Shelby's responsiveness, preparation, knowledge, and negotiating skills were outstanding

[Justine and Shelby] Found vendors, staged, and helped to move furniture.

Abree Vondruska



Shelby Ward

She was personable

She was always willing to explain the process when we had questions. She was personable which made it much more fun and comforting.

Rachael Vedomske



Shelby Ward

Shelby is an excellent communicator and made sure to answer all of our questions

Shelby worked very hard to make sure we got a good deal on a home in our preferred neighborhood. Her friendly personality helped us during some of the more stressful steps of home buying and her strong work ethic ensured a smooth closing on our dream home.

Matthew Montgomery



Shelby Ward

Very responsive to any and all forms of communication

Very responsive to any and all forms of communication during both the buying and selling process. They responsibly and professionally handled obstacles with the selling of our home. My agents fulfilled and exceeded every expectation I had of them.

Caitlyn Anderson



Shelby Ward

Shelby was wonderful!

She was very patient and did an excellent job explaining all of the nuances of home buying. She would always check on us to make
sure that the process was going smoothly and kept our stress low.

5 stars


Shelby Ward

Shelby is a rockstar in this game and a person I will vouch for everyday.

I have been looking forward to buying a house with Casey since I bought her engagement ring. This was going to be her and I’s first house together. I wanted it to be special. Something for us to grow, mature with laughter, happiness, even fights and slammed doors. I needed this to be a house that I wouldn’t ever forget as long as I lived. I told Shelby my specifications and needs. I told her how important it was to me to find this home. Well, we searched and searched, and finally a home came on the market around 9:00am during a weekday. Casey and I told Shelby we wanted a walk through. We got one that evening; meanwhile Shelby is a busy woman with plenty of other clients, business, and other life ordeals, but she got us that walkthrough. Casey and I decided that night, it was perfect. Truth be told, I was on the verge of tears when we both looked at each other and said, “This is it. We’re doing it.” I didn’t get too excited because houses don’t come by easy, especially when one this nice is on the market, but Shelby promised to us “You will get this house.” I love her, but I had doubts (I mean, who wouldn’t?) The next week we received a phone call from our realtor and now, better friend saying “You guys are homeowners.” I’ve had moments in my life of being overwhelmed with happiness, this is one of those few moments. Shelby is a rockstar in this game and a person I will vouche for everyday. She made a personal wish of mine come true to grow with the woman of my life in our first home together. Shelby, thank you for doing what seems small that are in reality bigger moments that I will remember for the rest of my life

Christopher Grubbs



Shelby Ward

Shelby is a rockstar

I have been looking forward to buying a house with Casey since I bought her engagement ring. This was going to be her and I’s first house together. I wanted it to be special. Something for us to grow, mature with laughter, happiness, even fights and slammed doors. I needed this to be a house that I wouldn’t ever forget as long as I lived. I told Shelby my specifications and needs. I told her how important it was to me to find this home. Well, we searched and searched, and finally a home came on the market around 9:00am during a weekday. Casey and I told Shelby we wanted a walk through. We got one that evening; meanwhile Shelby is a busy woman with plenty of other clients, business, and other life ordeals, but she got us that walkthrough. Casey and I decided that night, it was perfect. Truth be told, I was on the verge of tears when we both looked at each other and said, “This is it. We’re doing it.” I didn’t get too excited because houses don’t come by easy, especially when one this nice is on the market, but Shelby promised to us “You will get this house.” I love her, but I had doubts (I mean, who wouldn’t?) The next week we received a phone call from our realtor and now, better friend saying “You guys are homeowners.” I’ve had moments in my life of being overwhelmed with happiness, this is one of those few moments. Shelby is a rockstar in this game and a person I will vouche for everyday. She made a personal wish of mine come true to grow with the woman of my life in our first home together. Shelby, thank you for doing what seems small that are in reality bigger moments that I will remember for the rest of my life

Christopher Grubbs



Shelby Ward

We were fortunate in finding a dedicated, hardworking real estate agent when we found Shelby

Our daughter is grown and moved away, time to downsize and sell our home after 25 years. With the hard work and support of Shelby Ward, realtor for Liz Moore & Associates that soon became a reality. 16 days on the market with 10 showings, then we got our first offer. Many people may have passed on the first offer but the buyers made a reasonable counter and we accepted. Previous to the sell, Shelby had experience selling new construction homes but ours home was her first working under Liz Moore & Associates. Shelby provided us with market values for similar homes in our neighborhood, provided helpful guidance on what repairs to make, provided an inspector to document issues and concerns, offered to help us repair them and then move. Shelby provided options of having our home staged and then offered to do it herself. We met in May, came up with a reasonable plan and committed to that schedule. We wanted the house sold by September and backward planned the details. The experience was reasonable at first but downsizing and throwing away memories became overwhelming at times but we did not give up. Shelby kept in routine contact checking on the plan and milestones we agreed upon. With encouragement and positive feedback, we reached the committed to goal. We were fortunate in finding a dedicated, hardworking real estate agent when we found Shelby. Liz Moore your lucky to have someone as motivated, welcoming and skilled as Shelby Ward, without her spearheading the undertaking of this move we would not have been where we are today, relaxing by the river. Liz Moore, we are another satisfied and loyal customer.

Michelle Albertine



Shelby Ward

I got my dream home with such ease, all thanks to Shelby and her persistence! Made it her own responsibility to jump on every opportunity to look at homes. She dropped everything to make it happen!

Miranda Wilhelm


Results: 1 to 28 of 28

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